Your Creative Contract

Welcome to All Things Art, where your passion for creation meets our commitment to quality. By shopping with us, you’re agreeing to these Terms & Conditions, which serve as the canvas for our relationship. They outline how we work together to bring paints, brushes, and inspiration to your doorstep in India.

These terms apply to all interactions on our website, from browsing our catalog to placing orders. They’re designed to ensure a smooth, fair experience for every artist, whether you’re sketching in Kolkata or painting in Goa. Please read them carefully, as they form the foundation of our creative partnership.

Using Our Services

Our website is your studio for discovering art supplies. To use it, you agree to:

  • Provide Accurate Information: Share truthful details, like your name and address, to ensure smooth transactions.
  • Be Responsible: Use our site for lawful purposes, respecting its content and functionality.
  • Age Requirement: Be at least 18 years old or have parental consent to shop with us.
  • Account Security: Keep your account details confidential and notify us if you suspect unauthorized access.

We reserve the right to restrict access if these terms are violated, ensuring our platform remains a safe space for all creators.

Orders & Payments

Placing an order with All Things Art is like starting a new masterpiece. Here’s how it works:

  • Order Confirmation: Once you place an order, we’ll confirm it via email. This is our agreement to fulfill your request, subject to availability.
  • Payment: We accept secure payments via UPI, credit/debit cards, and net banking. Prices are in Indian Rupees (INR), inclusive of taxes unless stated otherwise.
  • Price Accuracy: We strive to display accurate prices, but errors may occur. If a price is incorrect, we’ll notify you and may cancel the order unless you agree to the correct price.
  • Cancellations: You can cancel orders before they ship. Once shipped, our return policy applies.

Your order is a commitment to create, and we’re here to ensure it’s fulfilled with care.

Shipping & Delivery

We aim to deliver your art supplies with the speed of inspiration. Our shipping terms include:

  • Delivery Areas: We ship across India, from urban hubs to rural studios, with timelines varying by location.
  • Shipping Costs: Costs are based on order value and delivery speed, as detailed on our Delivery page.
  • Processing Time: Orders are processed within 24 hours, with delivery timelines provided at checkout.
  • Risk of Loss: Once your order is handed to our courier, they assume responsibility for safe delivery. We’ll assist with any issues.

Visit our Delivery page for full details on timelines and options, ensuring your supplies arrive ready to spark creativity.

Returns & Refunds

We want you to love your art supplies. If something’s not right, here’s how we handle returns:

  • Return Window: Return unused items in original packaging within 15 days of delivery.
  • Process: Initiate returns via email to allthingsart@gmail.com. We’ll provide instructions and a return label for defective or incorrect items.
  • Refunds: Processed within 7–10 business days after we receive the return, credited to your original payment method.
  • Non-Returnable Items: Custom orders or opened paints are non-returnable unless defective.

Our goal is to ensure every purchase fuels your creativity, with a hassle-free return process if needed.

Intellectual Property

Our website is a gallery of creativity, and its content is protected. Here’s what you need to know:

  • Ownership: All text, designs, and logos on our site belong to All Things Art or our licensors.
  • Usage: You may browse and use our site for personal shopping. Copying or distributing content without permission is prohibited.
  • Trademarks: Our brand name and logo are trademarks. Using them without consent is not allowed.

Respecting our intellectual property ensures we can continue curating inspiring supplies for artists across India.

Our Liability

We’re passionate about delivering quality, but there are limits to our responsibility:

  • Product Use: We’re not liable for damage caused by improper use of our supplies, like using acrylics on unprimed surfaces.
  • Site Availability: We strive to keep our site accessible but aren’t responsible for temporary outages or technical issues.
  • Indirect Damages: We’re not liable for indirect losses, like missed creative deadlines, arising from your use of our services.
  • Legal Limits: Our liability is limited to the order value, as permitted by Indian law.

We’re here to support your art, but we ask you to use our products and services thoughtfully.

Termination of Services

We hope your creative journey with us is everlasting, but there are cases where we may need to part ways:

  • Violation: We may suspend or terminate your access if you misuse our site or violate these terms.
  • Notification: We’ll inform you of any termination via email, explaining the reason.
  • Account Closure: You can close your account by contacting us. Any pending orders will be processed per these terms.

These terms remain in effect until terminated, ensuring a fair and creative relationship.

Legal Compliance and Regulations

By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. All Things Art operates in accordance with international compliance requirements to ensure a safe and secure user experience.

User Responsibilities

Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.

Dispute Resolution and Governing Law

In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.

Contact Information

For questions or concerns related to our policies, please contact us at allthingsart@gmail.com.